Service and Support

Services include:

• Helpdesk support
• Service and support contracts
• Training
• Maintenance and repairs
• Upgrades and retrofits
• Rental
• Sub-contract work

Depending on the level of service selected (Bronze, Silver or Gold) we can offer worldwide, 24/7 emergency telephone support with a two-hour engineer response time.  The majority of on-site emergency repairs can be completed within 48 hours of being reported.

We also offer tailored support contracts depending on your production or operational requirements. Our support schedules can include additional training and software maintenance with helpdesk services to ensure all equipment in the field benefits from the latest software developments and functionality.